Islam Eltiar is a Customer Value Management (CVM) and Loyalty Management Mentor with extensive experience in customer retention, loyalty programs, and data-driven growth strategies. Having led CVM initiatives at WaffarX, Gameball, Etisalat Misr, and Dsquares, he specializes in helping businesses acquire, engage, and retain customers effectively through data-backed decision-making.
With a passion for numbers, analytics, and customer insights, Islam leverages tools like Power BI, AWS Redshift, dbt, Twilio Segment, Mixpanel, and PostgreSQL to craft dynamic dashboards and predictive models that optimize customer engagement and lifetime value.
Beyond his professional achievements, Islam is a dedicated in sharing his expertise with startups and delivering workshops that shape customer-centric strategies across various sectors, including telecommunications, digital marketing, and SaaS. His hands-on approach and deep analytical mindset make him a valuable asset to any team looking to enhance customer loyalty and data-driven growth.
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